 Why Book with The Cruise Company
Of course, as one of the largest producers for Holland America in the United States, we’ll get you the best prices. That’s a given.
But to us, great pricing is only the starting point for the services we offer. Picking the right ship, and the right cabin, is only the beginning of
 “Alaska Experience.” It’s what you’ll do on your cruise and the Shore Excursions and Tours you’ll take that will truly make this vacation so special. For this, you need guidance and advice from true professionals like us.
We know Alaska because we’ve been there dozens of times. We know what to recommend --- and what to tell you to skip. We’ve also got a special relationship with Holland America.
But more than that, in an era where most business has become almost completely “transactional” and impersonal, our mission is to make ourselves, and the exceptional service we offer, a BIG part of the overall value equation.
Great pricing. Expert advice. Exceptional service. That is what makes The Cruise Company the right choice to handle your Alaska cruise experience.
Our service pledge
In a marketplace where you have a choice of hundreds of travel providers, we work to differentiate ourselves by being nicer and genuinely caring. We consciously work to bring "the human element" into the vacation planning process by consistently exceeding our customer's expectations --- and doing more than we say we will do. It's a little thing, but we think it means a lot.
We never take for granted that it's your vacation, your time, your money, and that you're doing us a favor by letting us serve you.
- Cruises is all we sell
We book cruises – and only cruises. We're not renting cars, selling train tickets, or booking safaris, so your focus is our focus: Alaska!
- We Offer Value and Savings
The Cruise Company is a Centurion Agency, one of Holland America Line's Top 100 producers in North America. Because of this extremely strong relationship, we are among the first notified about special last minute deals, senior discounts, regional promotions and group offers, We have also developed special contacts with key Holland personnel, which we use to obtain special favors from time to time.
- Outstanding Service and Expert Advice Is What You’ll Receive
The Cruise Company Alaska Specialists are knowledgeable, friendly and enthusiastic. We have all been to Alaska many times. We love this destination and know it well.
- The only surprises will be good ones!
When you're vacationing, the only surprises should be pleasant ones. Our "No Surprise" policy means that when you book with The Cruise Company, you know exactly how much your cruise will cost. There are no unexpected charges for transfers, port fees or anything else. We provide all the information you need for your complete cruise booking - port information, shore excursion details and bookings, packing preparation for Alaska, local weather reports, and general cruise preparation.
- We are easy to contact,
We're happy to answer all your questions. Should you encounter a problem, we’ll be there to solve it.
- Hassle-Free Convenience,
The Cruise Company offers complete vacation planning services. Not only can we book your cruise, we can also arrange your air, transfers and excursions. When you work with us, we take control and strive not to miss any detail, even those you haven't thought about yourself. Our objective is to ensure you have a great vacation and a lifetime of treasured memories.
- Information
Information is the number one reason why people go to the Internet but it’s important to know how to sift through all of that information so that you make the right choices. By providing honest, accurate information that is relevant to your Alaska vacation and combining it with great prices and great service, our agents will help you plan the best trip possible to Alaska. If you call us, we will take the time to learn why you are going to Alaska, and what you want to do and see when you are there. Then, and only then, can we help you design the best possible trip.
The Cruise Company and Holland America Line
The Cruise Company has found its niche by concentrating on Holland America Line which is consistently rated the highest premium line and best cruise value year after year. We deal almost daily with inventory, revenue, marketing and sales managers to keep on top of all the current pricing specials and to be sure our clients sail on the perfect cruise. We buy Alaska inventory up front on a regular basis, and often we are the only agency that can offer the "The Cruise Company Exclusive Amenities" at special Centurion Agency prices.
We book more than 3,000 passengers a year with Holland America Line, and have become one of the world's leading agents for HAL. The Cruise Company is a Centurion Agency with HAL, which means that we are one of the 100 largest accounts with HAL in North America. We work hard together to make sure that our clients have access to all Alaska itineraries at the best possible prices.
Any agency that says they are the best for every supplier is not giving you the straight goods! We do not make the claim to be an industry leader for every cruise line, but if Holland America is right for you - The Cruise Company is the right agency for you!
We look forward to hearing from you. We are confident that not only will you be very satisfied with the price you will receive from us, you'll be pleased with the tremendous knowledge our staff can share with you. We'll help make your Alaska adventure "A trip of a lifetime"!
"You'll like working with us!"
Call for your FREE consultation...
to personalize Alaska for YOU!
1-800-889-8133
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 Dick & Janet Drotleff
"You'll like working with us."
~Rick Meadows
Executive VP, Marketing,
Sales and Guest Programs
~Tracey Kelly
Vice President of Sales
Holland America Line
"I would highly recommend Dick and Janet of The Cruise Company. They came out to our home and sat down with us and went through the brochures. We talked about what we wanted to see and what we wanted to do. We lined up everything ahead of time. We knew what we would be doing and it made the trip so much more enjoyable!"
~Evelyn, Novelty, Ohio
"One of the things we were glad that Dick and Janet told us about the Kenai Peninsula cruise. We saw flocks of puffins. Other people came up to us and wanted to know 'how did you know about this or how did you know about that?' We learned from our Travel Agents!"
~Barb and Bob, Parma, Ohio
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