 Why Book with The Cruise Company
How do you make people happy? It's simple - you make people happy by consistently exceeding expectations. Do more than you say you will do, and you will make people happy. Being Nicer! It's a little thing, and we only bring it up because people tell us that all the time. We never forget it's your vacation, your time, your money, and that you're doing us a favor by letting us serve you.
At The Cruise Company, we exceed expectations with. . .
- Value and Savings
 The Cruise Company is a Centurion Agency, one of Holland America Line's top 100 agencies in North America. This has enabled us to build a very strong relationship with Holland America Line. We are among the first notified with last minute deals, senior discounts, regional promotions and group offers, plus we have built special contacts with key Holland personnel, and that ensures you a great vacation.
- Service and Expert Advice
The Cruise Company Alaska Specialists are knowledgeable, friendly and enthusiastic experts who have been to Alaska many times, love it and know it well. Our Customer Service Department Representatives are the Alaska Specialists that you originally booked your cruise with. We do not hand you off when there is a problem.
- We Only Do Cruises
We book cruises - only cruises. We're not renting cars, selling train tickets, or booking safaris, so your focus is our focus: Alaska! When you're vacationing, the only surprises should be pleasant ones. Our "No Surprise" policy means that when you book with The Cruise Company, you know exactly how much your cruise will cost. There are no unexpected charges for transfers, port fees or anything else. We provide all the information you need for your complete cruise booking - port information, shore excursion details and bookings, packing preparation for Alaska, local weather reports, and general cruise preparation. Communication - We are easy to contact, and we're happy to answer all your questions and address your personal needs.
- Hassle-Free Convenience
The Cruise Company offers all-inclusive services. Not only can we book your cruise, we can also arrange your air, transfers and excursions. We listen, understand, and care that your expectations are met or exceeded. We take control and strive not to miss any detail - even those you haven't thought about. We protect your investment and your Alaska vacation, to ensure you get a lifetime of treasured memories.
 Information
Information is the number one reason why people go to the Internet. By providing honest, accurate information that is relevant to your Alaska vacation and combining it with great prices and great service, we will exceed your expectations in helping you plan the best trip possible to Alaska. If you call us, we would first like to learn why you are going to Alaska and what you want to do and see when you are there. Then and only then, can we help you design the best possible trip.
The Cruise Company and Holland America Line
The Cruise Company has found its niche by concentrating on Holland America Line which is consistently rated the highest premium line and best cruise value year after year. We deal almost daily with inventory, revenue, marketing and sales managers to keep on top of all the current pricing specials and to be sure our clients sail on the perfect cruise. We buy Alaska inventory up front on a regular basis, and often we are the only agency that can offer the "The Cruise Company Exclusive Amenities" at special Centurion Agency prices.
We book more than 3,000 passengers a year with Holland America Line, and have become one of the world's leading agents for HAL. The Cruise Company is a Centurion Agency with HAL, which means that we are one of the 100 largest accounts with HAL in North America. We work hard together to make sure that our clients have access to all Alaska itineraries at the best possible prices.
Any agency that says they are the best for every supplier is not giving you the straight goods! We do not make the claim to be an industry leader for every cruise line, but if Holland America is right for you - The Cruise Company is the right agency for you!
We look forward to hearing from you. We are confident that not only will you be very satisfied with the price you will receive from us, you'll be pleased with the tremendous knowledge our staff can share with you. We'll help make your Alaska adventure "A trip of a lifetime"!
"You'll like working with us!"
Call for your FREE consultation...
to personalize Alaska for YOU!
1-800-889-8133
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 Dick & Janet Drotleff
"You'll like working with us."
~Rick Meadows
Executive VP, Marketing,
Sales and Guest Programs
~Tracey Kelly
Vice President of Sales
Holland America Line
"I would highly recommend Dick and Janet of The Cruise Company. They came out to our home and sat down with us and went through the brochures. We talked about what we wanted to see and what we wanted to do. We lined up everything ahead of time. We knew what we would be doing and it made the trip so much more enjoyable!"
~Evelyn, Novelty, Ohio
"One of the things we were glad that Dick and Janet told us about the Kenai Peninsula cruise. We saw flocks of puffins. Other people came up to us and wanted to know 'how did you know about this or how did you know about that?' We learned from our Travel Agents!"
~Barb and Bob, Parma, Ohio
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Why Holland America
